🚚 How Do We Ship?

We currently ship via USPS Priority Mail or UPS Overnight from Monday – Thursday to prevent melting or getting stuck over the weekend.

💡 We do not ship to PO Boxes or military bases (APOs).

📅 When Will I Receive My Package?

• Orders typically ship by 4pm Pacific time Monday-Thursday.
• During peak times, shipping may take slightly longer.
• Free or Ground Shipping: 2–7 days after leaving our store.

🚀 Need it by a certain date? Order RUSH OVERNIGHT at checkout.

📦 My Package Has Not Arrived – What Should I Do?

• Track your order here: happyconfections.aftership.com using the tracking number we emailed you. We also send regular email updates.
• If your package has not arrived, contact USPS.com or UPS.com with your tracking number.
• USPS does not consider a package lost until it has been in transit for 30 days.

💡 If you think your package is lost, contact us, and we will do our best to assist with a claim.

📦 What about Returned Packages?

If a package is returned to us for any reason, we will contact you:

✔ Our mistake? We’ll reship your order at no cost to you.

❌ Wrong address entered? You will need to pay for reshipping before we resend your order.

🌎 Do You Ship Internationally?

We’re sorry, but we do not currently ship internationally.

🫠 My Products Arrived Melted – What Now?

• Melted chocolate is still edible! Simply refrigerate and break off a dime-sized piece (1 square).
• Rush Shipping includes ice packs—if your order was affected, we will refund the shipping fees only.

📢 We are not responsible for melted items since they are still safe to consume.

🎟 Do You Offer Coupons?

✅ Yes! We offer multiple exclusive coupons to our subscribers.

• Subscribe to our email & SMS list to unlock up to $40 in savings.
• Get additional discounts by referring friends.
• Enjoy seasonal & exclusive VIP offers as a subscriber.

📢 Subscribe here to start claiming your coupons today!

🤓 What is the StashBook, and how do I get one?

📖 The StashBook is our exclusive microdosing starter kit, included free with your first order. If you registered but didn’t receive yours, reach out via SMS or email.

🪙 How do I apply my discount & loyalty rewards?

🎟 Your discount tier is automatically applied at checkout when logged in. You can view your discount level and progress in your My Account dashboard.

🛒 Shop with Confidence

We are committed to transparency, quality, and exceptional customer support. If you have any questions, feel free to reach out—we’re always happy to help!